We love hearing from you! Find contacts for our teams below.
Protecting you from Scams
We’ve been made aware of scammers targeting people with deceptive job offers/money making opportunities using high profile brand names, including Ocado. Many are on social media, especially WhatsApp.
Our emails will come from ocado.com or ocadogroup.com (never other domains such as gmail.com). We will never offer a position without conducting a formal interview process and will never ask for money. If you see anything suspicious, contact talentacquisition@ocado.com to confirm the request is genuine.
Ocado.com
Visit ocado.com/customercare for details of how to get in touch with our customer services team.
Head Office
Address
Buildings 1 & 2 Trident Place, Hatfield Business Park, Mosquito Way, Hatfield, AL10 9UL, United Kingdom
Telephone
+44 (0) 1707 227 800
Investor contacts
Ocado Smart Platform contacts
Customer Fulfilment Centres (CFCs)
CFC Dordon
Danny Morson Way, Birch Coppice Business Park, Dordon, Warwickshire B78 1SE
Tel: +44 (0) 1707 228 000
Fax: +44 (0) 1707 228 122
CFC Andover
Flinders Close, Walworth Business Park, Andover, SP10 5QZ
Tel: +44 (0) 1707 228 000
Fax: +44 (0) 1707 228 122
CFC Erith
Church Manorway, Belvedere, Erith DA8 1DL
Tel: +44 (0) 1707 228 000
Fax: +44 (0) 1707 228 122
CFC Purfleet
Purfleet Road, Aveley, South Ockendon, Essex, RM15 4EW
Tel: +44 (0) 1707 228 000
Fax: +44 (0) 1707 228 122
CFC Bristol
Unit 15, Access 18 St Modwen Park, Bristol, BS11 8AZ
Tel: +44 (0) 1707 228 000
Fax: +44 (0) 1707 228 122
CFC Bicester
Unit B, Symmetry Park, Bicester, Oxfordshire, OX26 6GF
Tel: +44 (0) 1707 228 000
Fax: +44 (0) 1707 228 122
CFC Luton
Panattoni Park LU4 9TT
cfc10_operations_managers@ocado.com
Insurance portal
CNF enquiries – MOJ forms from 31 July 2013 onwards
Employers’ Liability
- Accidents occurring between 31 July 2013 and 30 November 2013 – Zurich, portal ID C00108
- Accidents occurring on or after 1 December 2013 – Hill Dickinson, portal ID D00079
Public & Product Liability
- Plexus – portal ID D00079
For any queries and all ‘Notification Only CNFs’, please email insuranceclaim@ocado.com
New suppliers
If you’re interested in becoming an Ocado supplier, head straight to our dedicated website supplyocado.com
There you’ll find a short application form that allows you to provide us with key information about your company and product range.
General enquiries
Enquiries relating to careers with Ocado should be directed to:
For salaried jobs email: candidatequery@ocado.com
For warehouse and driver jobs email: hourlyrecruitment@ocado.com
Corporate Governance enquiries:
company.secretary@ocado.com
Employee reference requests
For employee reference requests please email: hr_queries@ocado.com