Ocado and AEON announce a third Customer Fulfilment Centre in Japan

8 July 2024

Our exclusive partnership with AEON launched in 2019 to develop the online operations of the AEON NEXT grocery business via the Ocado Smart Platform (OSP). Since then, we've worked together to launch their first customer fulfilment centre in Honda-cho, Midori-ku, Chiba-city, which opened in July 2023.  

One year on, we are delighted to announce the continued expansion of this partnership, with plans to construct a third CFC in Kuki-Miyashiro, the Saitama prefecture of Japan. The new facility will go live in 2027 and will be followed by a second CFC in Hachioji.

"As demonstrated by the state-of-the-art CFC live in Honda, Ocado is helping AEON NEXT to provide a seamless online grocery experience to customers across Tokyo. We can’t wait to bring this service to even more customers in the years to come."
‍Tim Steiner, CEO of Ocado Group

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In addition to the network expansion, AEON will also be embracing the latest Ocado technologies, upgrading all live operations with the newest tech developments, including On-Grid Robotic Pick (OGRP). This will result in increased levels of labour productivity, enabling AEON to further reduce the cost to serve and address long term challenges of labour availability in Japan.

We look forward to continuing to work with AEON to deliver market-leading freshness, the widest range of products available in any Japanese grocery market and unbeatable levels of convenience.