Our robotic technology blends pioneering computer vision, deep reinforcement learning and advanced sensing to automate the picking and packing process.

Robotic arms make smart decisions on the fly, packing grocery items densely into bags without any prior knowledge of what the products are or what’s coming next.

By integrating seamlessly with the technology in The Hive, customer orders can be fulfilled without human touch.

At the heart of our Customer Fulfilment Centres (CFCs), fleets of bots operate across a 3D storage grid holding thousands of grocery products. We call this state-of-the-art fulfilment, ‘The Hive’.

An AI ‘air traffic’ control system orchestrates the movement of the fleet, communicating with each bot 10 times per second to ensure peak performance. Moving at speeds of up to 4m/s, the bots collaborate to transport containers of grocery products that will be packed into customer bags by robotic arms or people.

The Hive robotic technology enables our partners to pick 50-item orders in just five minutes.

To fuel innovation, optimise operations and de-risk complex installations, we employ advanced simulations and digital twin technology.

Simulations play a critical role across our technology estate, from forecasting customer demand and simulating automated fulfilment, to delivery routing and optimising pick walks in-store.

We can streamline your decision making, using simulations to test out new concepts or answer challenging questions, such as the right design or configuration to optimise your new site.

Through our state-of-the-art simulation technology, you’ll be able to uncover decades’ worth of learnings in just a matter of days.