Annual report and accounts 2019

2019 has seen a shift in the centre of gravity at Ocado Group.

We have pivoted from being a pure play online grocer in the UK with a separate Solutions business to being a technology-led global software and robotics platform business providing a unique end-to-end solution for online grocery.

We continue to invest in Ocado.com, currently the largest dedicated online grocery retailer, with our joint venture partner M&S.

Ocado.com is now one of nine global partners, all amongst the most innovative and forward-looking grocers in the world, whose online businesses are, or will be, enabled by the Ocado Smart Platform.

The global network of market-leading retailers partnered with Ocado Solutions is growing, and we are growing with it.

As we reach major milestones with our partners and bring more retailers to the Ocado Smart Platform, we are investing in our people and technology to ensure our partners are able to offer great online experiences to their customers, with the best possible economics.

Our solutions are built to scale, both in terms of physical capacity as grocery online penetration grows worldwide, and in terms of software capabilities as the market develops and new customer missions emerge.

We have a solid record of addressing many complex problems through cutting-edge innovation.

"These innovation assets, specifically built for grocery, will enable current and future partners to future-proof their platform business. Our unique culture of serial disruption is a fundamental enabler of this futureproofing. Looking ahead, the network effect will be expanded, helping our partners to grow even faster".