Last Mile

Our end-to-end OSP platform goes beyond simple delivery logistics, allowing you to dynamically manage the movement of groceries from your supply chain to fulfilment centres, all the way to the customer.

With OSP, your customers define ‘convenience’—same hour, same day or next day. Multiple delivery missions enable home delivery, unattended delivery or click & collect. All from a single platform.

As OSP intelligence seamlessly connects ecommerce with last mile, your operation is able to make smart decisions about the most efficient delivery options to show each customer, based on infrastructure and van availability.

Our proprietary AI is designed to identify the quickest route to customers’ doors — factoring in traffic, emissions, weight distribution and fuel so that each journey is efficiently completed.

How do we maximise missions per route?

OSP’s route optimiser actively calculates and reconfigures the best routes to place incoming orders, ensuring there are high enough drops per van to create sustainable growth.

Variable pricing and zoning unlocks the next leap in efficiency gains for your last mile operations. You can influence the slots customers choose so that every van is at full capacity and doing the maximum number of missions.

Implement our ‘hub and spoke’ delivery model to transform your existing store network into a scalable fulfilment ecosystem.

Grow your delivery radius, serving geographical areas that were previously unreachable.

What sets our hub and spoke model apart?

Our model provides logistical versatility, enabling you to tap into stores, spokes and CFCs with different storage conditions and requirements, giving your customers access to a broader range of products from a single shop.

Delivery zones give you the ability to influence how customers book and choose slots — varying pricing and availability by the local area.

How does this benefit my operation?

Balancing your work force and van availability according to zones and their order densities means you’ll always have the necessary resources, stock and capacity to meet customer expectations profitably.