Customer Fulfilment Centres

Market-Leading Grocery Warehouse Automation

The Most Advanced Grocery Automation In the World

Our state-of-the-art technologies are battle-tested in live operational environments to unlock the greatest efficiencies for our partners.

At the heart of our automated CFCs lies ‘The Hive’, where fleets of bots enable 50-item orders to be processed in just 5 minutes. Robotic arms collaborate seamlessly with the bots to pick and pack customer orders with human precision and accuracy.

Once orders are ready for delivery, tote loading automation enables their fast and efficient distribution in van frames ready for dispatch.

Latest Innovations

Through cutting-edge technology, OGRP is automating the picking and packing process to unlock greater efficiencies and cost savings for retailers. These pioneering robotic arms make smart real-time decisions, packing grocery items into bags without any prior knowledge of what the products are or what's coming next.

Combat growing regulatory pressures and increasing labour shortages with AFL's smart technology. Automate the entire process, loading totes onto van frames for dispatch with no human touch. Retailers using AFL are loading up to 350 totes per hour.

Coles warehouse

Article

Get more bang for your buck: Building customer baskets in online grocery

Ultra Efficiency at the Lowest Cost

The Ocado Smart Platform CFC brings to market cutting-edge automation, driving new levels of efficiency at every step of the fulfilment journey.

Maximise site productivity through game changing automation, where our partners are consistently achieving over 300 UPH and millions of items per week.

CFCs for Every Market

There is no one-size-fits-all approach to profitable fulfilment.

Our modular technology enables you to scale up or down based on the requirements of your business, taking into account regional, strategic or market-dependent considerations.

Flex to your customers’ needs, choosing between large warehouses processing hundreds of thousands of orders per week to smaller fulfilment centres that are closer to your customers and can satisfy their expectations of speed and convenience.

Unmatched Customer Proposition

On OSP, you can deliver the perfect order every time – ensuring freshness, on-time delivery and product availability are guaranteed.

With advanced demand forecasting technology at your fingertips and a CFC that can stock more than 50,000 SKUs, not only will your range remain unrivalled, you’ll also keep substitution rates at an all-time low.

Same and Next Day Delivery Missions

OSP’s online grocery gives your customers the power to choose from a range of order lead times, making changes up until the last minute.

With a variety of flexible delivery missions – from same day to next day, there’s an option to suit everyone.

Learn More About OSP

Ecommerce

OSP Ecommerce enables leading grocery retailers to grow baskets, win customers, build loyalty and unlock revenue streams.

Supply Chain

OSP integrates your Supply Chain with every element of the platform, allowing it to communicate and forecast changes in real-time.

Last Mile

OSP Last Mile helps you manage the movement of groceries, keeping the delivery experience at your customers' doors consistent.

Looking to unlock new opportunities with OSP?